AirPort Service and Repair
We’re here to help. Apple-certified repairs are performed by trusted experts who only use genuine Apple parts – designed, tested and manufactured for Apple’s safety and performance standards.
How can I get service for my AirPort device?
Schedule a visit
Make an appointment at an Apple Authorised Service Provider or Apple Store
Send in for repair
A courier will pick up your product and deliver it to Apple
Do you have an AppleCare plan?
If you buy an AppleCare plan for Mac, Apple TV or iPad (if available in your country or region), it includes technical support and hardware service coverage for your AirPort device.
Your AppleCare plan will cover your AirPort product if:
You bought your AirPort device no more than two years before you bought a Mac, Apple TV or iPad
You bought an AirPort device during the term of your AppleCare plan for Mac, Apple TV or iPad
Find out more about AppleCare+ in India
Warranty
The Apple Limited Warranty covers your AirPort device and the Apple-branded accessories that come in the box with your product against manufacturing issues for one year from the date you bought them. Apple-branded accessories purchased separately are covered by the Apple Limited Warranty for Accessories. This includes adapters and spare cables.
Our warranty is in addition to rights provided by consumer law.
Depending on the issue, you may also have coverage with AppleCare+. Terms and Conditions apply, including fees. Feature availability and options may vary by country or region.
A fee will be payable if your issue isn’t covered. If your AirPort device is ineligible for service, you may pay the full replacement value.
Guarantee
We guarantee our service, including replacement parts, for 90 days or the remaining term of your Apple warranty or AppleCare plan, whichever is longer. This is in addition to your rights provided by consumer law.
Replacement equipment that Apple provides as part of the repair or replacement service may contain new or previously used genuine Apple parts that have been tested and pass Apple’s functional requirements.