Redownload music from the iTunes Store on your PC

Find out how to redownload music that you purchased from the iTunes Store on your Windows PC.

Authorise your PC to play purchases

Before you can redownload music that you purchased from the iTunes Store, you need to authorise your PC using your Apple Account.

How to redownload music in the Apple Music app for Windows

1. Open the Apple Music app.

2. At the bottom of the sidebar, click your name.

3. Click Purchased. If you use Family Sharing, you see Family Purchases.

   

4. Find the music that you want to redownload. If you use Family Sharing, choose a family member to see their purchased music. From here, you can:

   • Download an album: Click Albums, then click the download button.

   • Download a song: Click Songs, then click download button next to a song.

   • Download all songs and albums: At the bottom of the screen, click Download All.

How to redownload music in iTunes for Windows

1. Open iTunes.

2. In the menu bar, choose Account > Purchased. If you use Family Sharing, you see Family Purchases.

3. In the upper-left corner of the iTunes window, choose Music from the pop-up menu.

4. Find the music that you want to redownload. If you use Family Sharing, choose a family member to see their purchased music. From here, you can:

   • Download an album: Click Albums, then click the Download button

   • Download a song: Click Songs, then click the Download button next to a song.

   • Download all songs and albums: At the bottom of the screen, click Download All.

If you can’t see or can’t download music that you purchased

Check the following things.

Check if you’re signed in with the Apple Account that you used to purchase the music

If you sign in with a different Apple Account than the one that's currently signed in, any purchases associated with the Apple Account you sign out of are removed from your computer.

To check the Apple Account that’s signed in:

• Apple Music app for Windows: At the bottom of the sidebar, click your name.

• iTunes for Windows: In the menu bar, choose Account.

Make sure that your PC is authorised to redownload purchases

Before you can redownload music that you purchased from the iTunes Store, you need to authorise your computer using your Apple Account.

See if the purchased music is hidden or deleted

1. Open the Apple Music app or iTunes.

2. In the menu bar, choose Account > Account Settings. If prompted, sign in to your Apple Account.

3. Scroll to Hidden Items and click Manage.

4. If you find the music, click Unhide, then redownload the music.

What to do if the Download button is missing or greyed out

Check if the song or album is already in the Apple Music app or iTunes for Windows.